Advancing Best Practices For Organizational Transformation

SHIFT is the nationally recognized leader in advancing Technology First and Employment First standards and best practices across the long-term services and supports field.

Start with the person. Everything follows.

Person First

Person First

Person-centered practice is the foundation — supporting people to pursue their own goals, choices, and independence.

Technology First

Technology First

Enabling technology is considered as one of the first options in planning, decreasing dependence and promoting autonomy.

Employment First

Employment First

Competitive, integrated employment is the preferred outcome — a pathway to inclusion and economic self-sufficiency.

Education & Accreditation

Technology First

NADSP-accredited certifications and education for advancing enabling technology.

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Employment First

Certifications and education for advancing competitive integrated employment.

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Organizational Accreditation

Recognized accreditation aligned with proven standards and best practices.

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SHIFT's Impact

98%
consider technology in person-centered planning
5000+
learners trained across 350+ agencies
96%
increased confidence integrating enabling technology

Who We Serve

SHIFT partners with organizations across the long-term services and supports field — state systems, provider organizations, managed care organizations, and support coordination — to build the knowledge, skills, and capacity needed to advance Technology First and Employment First outcomes.

What People Are Saying

Provider Organization

“SHIFT gave our team the shared language and confidence to make technology a natural part of how we support people.”

State Agency

“The accreditation process was a true partnership — practical, rigorous, and focused on real outcomes.”

Ready To Get Started?

Complete an inquiry form and a SHIFT team member will be in touch.